Contact

How to reach us

• Support — support@brainiall.com
  Account issues, API errors, billing questions. We respond within 1 business day.
• Sales / Procurement — sales@brainiall.com
  Volume pricing, custom contracts, Marketplace activation, on-premise.
• Security — security@brainiall.com
  Vulnerability disclosure (PGP-encrypted preferred). 90-day coordinated disclosure.
• Privacy / DPO — privacy@brainiall.com
  GDPR / LGPD requests (access, deletion, portability). 30-day response window.
• Legal — legal@brainiall.com
  DPA, MSA, custom terms, IP/copyright matters.

Public channels

• Status page: app.brainiall.com/status
• API docs: app.brainiall.com/docs
• Pricing: app.brainiall.com/pricing

Mailing address

Brainiall — São Paulo, SP, Brazil
For postal correspondence please email legal@brainiall.com first to confirm a current address.