Support Inbox Intelligence API
Turn support text into routing signals.
Brainiall helps support teams understand language, sentiment, sensitive data and review risk before assigning tickets.
Workflow
Start with one safe sample, then move to authenticated calls.
The conversion path is intentionally short: inspect a sample, create a key, run the quickstart and compare packages only after the first response is clear.
1Send
Tickets, chats, transcripts and contact forms
2Check
/v1/nlp/language
3Route
Approve, review or escalate with clear signals.
Classify language and sentiment
Flag sensitive text before escalation
Route tickets with fewer manual triage steps
See the ICP workflow version.
The solution page includes a no-signup sample checker, visual walkthrough and the exact CTAs used for self-serve and sales-assisted conversion.
Open solution page